Frequently Asked Questions

If your issue is not present in this list or your issue is not resolved please feel free to reach out to us by filling out the contact form.

How do I reset my password?

1. To reset your password you must first log out of your account by going to your profile and clicking the red "Log Out" button.

2. Navigate to and click on the link "Click Here to Reset Your Password" or go to

3. Fill out the form and your password should be reset.

How do I request an invoice?

Fill out the contact form asking for an invoice. Someone from HSAD Network will respond back soon.

How do I transfer my account to a new user?

Go to the profile tab and scroll to the bottom of the page. At the bottom there is a button called "Account Transfer". Clicking on it will show a form for you to fill out to transfer your account.


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